Ceramic details

Care of our dishes

You can use a microwave, but remember! We do not recommend dishwashers for our ceramic pieces.

For Tableware purchased with gold details, No Microwave!

You must always take care of our ceramics from thermal shocks.

Process

All our ceramics are made by hand, made by hand in molds or worked with clay and then drawn and painted by our artist Marcia.

We use a creamy white earthenware which provides a soft white canvas for our colorful patterns.

We also make pieces with a white enamel bath to perform the Majolica technique.

Each piece is finished with a coat of glossy clear enamel.

Some pieces have a special finishing touch, it is a gold border painted in 14k gold.

Information of order

What payment methods can I use to make my purchase?

We have the following payment methods:
 

What is the shipping cost?

The shipping cost will be shown based on the total purchase and location, at checkout, at the time prior to purchase.

How is sending realized?

We work with: Andreani nationally and DHL international shipments.

Where I can get my order?

We ship throughout the country and the world.

You choose the place, it can be at home or at the branches or withdrawal points of the company you choose.

How much time will the order last?

Delivery time will depend on the type of shipment selected. In general, the delay is between 7 business days after payment is confirmed.

For pieces that are not in stock, blackberry ones vary between approximately 3 and 4 weeks, for what is e-commerce it can seem like a long time, we are retailers and we want the pieces to be incredible, it is worth the wait!

Contact us and we will make your piece amazing.

What is the deadline to make a change?

Parts purchased in stock cannot be exchanged. If you wish to make any changes, you must go in person to our headquarters or you must send the part in excellent condition, remaining your full responsibility if any damage arises during shipping, as well as the costs thereof. .

We ask that you contact us through the different channels available for appropriate advice if you have any questions or difficulties.

What should I do if the product does not arrive in good condition?

Contact us immediately to make the corresponding claim to the transport company, we are not responsible for broken merchandise, we also recommend not receiving the package if it is damaged or with external breaks, our shipments are with tape fragile and are carefully packed by people trained to do it correctly.

Each piece is wrapped and covered with several layers of corrugated cardboard. Likewise, the entire piece, inside its box, is filled with high-density Styrofoam. The boxes used are of export quality.